Privacy Policy
Last updated November 9, 2026
Who we are
Round Rock HVAC Connect is a referral service based in Round Rock, Texas. We connect homeowners with independent, licensed HVAC contractors. We do not perform HVAC work ourselves.
What we collect
When you submit a service request, we collect the information you enter: your name, phone number, ZIP code, the service you need, and any details you add. Our form provider may also record basic technical information such as your IP address and the time of your request to help block spam.
How we use it
- To send your request to an independent, licensed HVAC contractor who serves your area, so they can contact you about it by phone or text.
- To follow up on your request or answer your questions.
- To keep records of requests and prevent spam or abuse.
We do not sell your information to data brokers or use it for unrelated marketing.
Who we share it with
We share your request only with the contractor we match you with, and with service providers that help us run this website and receive form submissions (such as our hosting and form-handling providers). We may also share information if required by law.
How long we keep it
We keep request information only as long as needed for the purposes above and for basic record-keeping, then delete it.
Your choices
You can ask us to delete your information or stop contacting you at any time. You can also tell the contractor directly that you no longer want to be contacted.
Contact
Questions about this policy or your information: Graham.Duncanatx@gmail.com